Account Executive (North America)

Job description

Working @Surfly

Surfly is a high-growth and award-winning Amsterdam-based start-up building interaction middleware that can share, secure and transform web experiences. We help our clients thrive in the era of digital transformation and remote product / service distribution, especially in highly regulated industries.

Our flagship product, co-browsing, enables leading organizations to enhance their customers’ journey in a fast and intuitive way. With features like video chat, secure document signing, PDF document completion, and file sharing, our powerful technology and API first approach enables our customers to innovate faster and create collaborative online experiences where both parties can take control and feel like they are sitting side-by-side. We empower over 200,000 advisors in leading brands like AXA, Generali, NN, ABN AMRO, New York Life, Zurich, Sony, Qantas, IKEA, Mazda, DXC, Accenture, NICE, Vonage, Cisco.

This is a very exciting time to be joining a rapidly growing company. We've experienced strong growth and success in international markets and recently closed a round of financing to fund the next chapter of growth 🚀

Who we are looking for:

We are searching for a high-energy Account Executive who is a self-starter, can recognize real opportunities and turn leads into long-lasting partnerships. You will be based in the US (on the East Coast) and be responsible for growing our North America footprint. With a strong understanding of tech and industry trends (especially insurance and financial services), you will communicate directly with clients and prospects, understand their individual need and propose solutions. Ideally, you will have strong inside sales experience and confident of selling remotely. The ideal candidate will be organized, an avid story-teller, passionate about client relations, focused on enhancing the buyer experience and comfortable with outbound sales. You are at ease speaking with a technical audience and have previous experience with contact center/CX technology, CPaaS, chat, video chat and/or related web technologies.


  • Help develop and execute our North America sales strategy
  • Relentless at building your own, well-qualified pipeline
  • Qualify and prioritize new and existing opportunities to achieve quota
  • Strong social selling on LinkedIn and also happy to be their own micro-marketer
  • A focus on new business in insurance and financial services
  • Navigate enterprise accounts to gain entry to higher levels and strategic decision-makers
  • This role will have an element of up-selling within existing accounts
  • Leverage your understanding of Surfly to identify how our solution can solve customer’s business problems
  • Negotiate on value and understand how to create compelling business cases
  • Maintain operational and CRM excellence on a weekly basis by accurate forecasting 

Surfly Perks:

  • A shiny new MacBook Pro
  • Work with an exceptionally bright, talented and fun bunch of colleagues
  • Employee Stock Option Plan: we are all owners and shareholders of our company - Surfly's success is in our hands!
  • Rest up with 25 holidays per year and approx. 7 national holidays per year
  • The occasional company-wide gathering and team outings


  • 4+ years of experience in Enterprise SaaS Sales
  • You will be based in the US East Coast (ideally New York)
  • Ideally you have strong inside sales experience
  • Consistent track record of over-achievement
  • Solid understanding of customer experience, contact center, chat technologies 
  • Specific vertical experience in insurance and financial services
  • Fast growth, startup experience strongly preferred
  • Knowledge of the global tech landscape, solutions, go-to-markets and contact center 
  • You are a highly motivated, driven and self-starting individual who loves to work in a diverse and international team