Product Designer (UI/UX)

Job description

Surfly is a high-growth and award-winning Amsterdam-based start-up building interaction middleware that can share, secure and transform web experiences. We help our clients thrive in the era of digital transformation and remote product / service distribution, especially in highly regulated industries.

Our flagship product, co-browsing, enables leading organisations to enhance their customers’ journey in a fast and intuitive way. With features like video chat, secure document signing, PDF document completion, and file sharing, our powerful technology and API first approach enables our customers to innovate faster and create collaborative online experiences where both parties can take control and feel like they are sitting side-by-side.

We’re dedicated to making our product the most user-centric in the market and we’re busy building a team with the passion and vision to achieve this. And we are looking for a creative Product Designer to join us in the ring!

Requirements

Qualifications & experience:

  • Qualification in Design or equivalent experience in UI/UX design for digital products, websites, apps or games.

  • A minimum of 3 years experience in a UXD role, with a portfolio that demonstrates and showcases a firm foundation in UX methodologies and Interaction and Visual Design.

Competency & skills:
  • Excellent proficiency in Figma, Adobe Creative Suite, or similar design and prototyping tools. Experience in animation applications would be advantageous.

  • A strong foundation in design principles and UX best practices for both mobile and web.

  • A creative mind & technical understanding to be able to formulate feasible solutions for implementation.

  • A solid understanding of development frameworks and coding languages such as HTML, CSS & JS to effectively collaborate with the Engineering team.

  • An affinity and passion for technology, usability and great design.

  • Solid knowledge of user research methodologies such as usability testing, one-on-one interviews, card sorting, etc.

  • A basic understanding of translating tracked data into usability insights to improve the user experience.

  • Exceptional interpersonal, motivational, and communication skills for effortless collaboration within Surfly, as well as with external clients.

  • Basic experience in UX writing for digital interfaces, as well as user flow touch points such as technical explanations and emails.

  • A basic understanding of Accessibility and integrating the Web Content Accessibility Guidelines (WCAG 2.0) in solutions and designs is advantageous.

Responsibilities:
  • Facilitate user research studies to determine user needs and test ideas with wireframes or prototypes to iterate solutions.

  • Create detailed flows to map user journeys and illustrate functionality clearly for all Surfly product use cases.

  • Create wireframes & interactive prototypes for internal discussions and to be used as artefacts in Usability Testing.

  • Prepare well-crafted Interface Designs while working closely with Engineering to ensure high-quality implementation and overall user experience.

  • Evolve, define and establish style guides, design systems, and interaction patterns for the Surfly product.

  • Provide design support for internal teams by creating the necessary digital creative such as email templates, icons sets, etc.

Surfly perks:
  • A shiny new MacBook Pro

  • Work with an exceptionally bright, talented and fun bunch of colleagues

  • Remote-friendly environment, with the possibility to work from home from time-to-time

  • Employee Stock Option Plan: we are all owners and shareholders of our company - Surfly's success is in our hands!

  • Rest up with 25 holidays per year and approx. 7 national holidays per year

  • Company-wide gathering and team outings

This is an exciting time to join the Product Design team and take Surfly to the next level with an innovative and user-centric experience. Sounds interesting? Send us your resume and portfolio, we would love to hear from you!