Product Lead

Job description

About Surfly

Surfly is a high-growth and award-winning Amsterdam-based start-up building interaction middleware that can share, secure and transform web experiences. We help our clients thrive in the era of digital transformation and remote product / service distribution, especially in highly regulated industries.

Our flagship product, co-browsing, enables leading organizations to enhance their customers’ journey in a fast and intuitive way. With features like video chat, secure document signing, PDF document completion, and file sharing, our powerful technology and API first approach enables our customers to innovate faster and create collaborative online experiences where both parties can take control and feel like they are sitting side-by-side.

We’re dedicated to making our product the best out there in the market and we’re busy building a team with the passion and vision to achieve this. And we are looking for an inspiring Product lead to join us!


Who we are looking for

Our vision is a world where online interactions have endless possibilities. We're looking for a product lead to drive forward our vision & help build advanced web technologies that enables companies to transform any online interaction. You will lead the Product team consisting currently of two UI/UX designers, and a product owner; and expected to grow a lot more over the next year.

Responsibilities:

  • Define our product strategy to achieve our vision & mission

  • Work with internal teams & clients to gather product requirements & translate the relevant priorities into an actionable roadmap

  • Drive product development along with relevant stakeholders in engineering, and other teams

  • Define & improve on processes that support with our product strategy definition & our product development execution

  • Assess & track the overall market & competition dynamics; and Surfly’s position in the market

  • Leverage quantitative data & qualitative research with customers in product-related decisions

  • Support the marketing, sales & service teams with our go-to-market plans

  • Act as a liaison between your product team & all other internal teams


Surfly Perks

  • MacBook and Jabra headset

  • Standing desk and ergonomic chair

  • Work with other smart, ambitious, curious, and dependable colleagues

  • Employee stock options: we are all owners and shareholders of our company - Surfly's success is in our hands!

  • 25 holidays per year

  • Company-wide gathering and team outings

  • Monthly wellness allowance

  • Professional development opportunities

  • Foosball table at the office

  • Beautiful office in city center with canal views

  • Relocation assistance


This is an exciting time to join this relatively new Product Team that is just forming. You & this team will play a crucial role in taking Surfly to the next level of product maturity. Sounds interesting? Send us your resume and cover letter; we would love to hear from you!

Requirements

Qualifications

  • 5+ years of product management experience

  • 2+ years of experience managing people & leading teams

  • Prior experience building B2B SaaS products

  • Strong technical background (engineering degree, MSc in computer science)

  • Creative problem solver

  • Excellent communication skills

  • Strong analytical thinker

  • Data-driven decision maker

  • Strong UX/UI sense

  • A "get-things-done" mentality

Nice to have qualifications

  • Prior experience with UCaaS/CPaaS/communication products

  • Prior start-up/scale-up experience